Policies & Further information
Check in / Guaranteed early check in
Our check in time is from 3pm - an early check in can be guaranteed for an extra £25 and must be arranged prior to your visit.
Check out / Late check out
We ask that you vacate your room before 11am / late check out can be arranged for an extra £10 per hour up to 2pm and must be arranged prior to your visit.
Travelling with children
A number of our larger rooms are suitable for families, we can offer small extra beds suitable for younger children and we also have travel cots. Please advise us prior to your stay of your requirements.
Children- under 14, sharing with 2 adults - accommodation and breakfast free, extra meals are charged as taken
Travelling with pets
Well mannered dogs are welcome to the stay at the hotel, by pre-arrangement.
A charge of £10.00 per night is applicable (service dogs are accommodated free of charge)
The hotel is fully non smoking
For special occasions we can arrange for chocolates and Champagne to be placed in your room for arrival prices start from £30.00 - please contact us on 01423 863 302 to arrange this
Guests with limited mobility
Regrettably we not not have a lift, however we do have a number of rooms situated on the ground floor with adapted bathrooms.
For full details of our accessability please view our access statement by clicking on the link below.
View or download our full access statement
Where possible we will endeavour to fulfill any special requests you may have regarding your room reservations, all we require is a little advance notice.